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Privacy Policy

Effective Date: January 1, 2025

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SBC (“we,” “our,” or “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy describes how we collect, use, store, and share your personal information when you interact with our website, sign up for our services, or communicate with us in any way related to our event design and coordination offerings.

 

1. Information We Collect

We collect information in various ways to provide you with the best possible service:

  1. Personal Information You Provide:

    • Contact Details: Such as your name, email address, phone number, and mailing address.

    • Event Details: Information about your event (e.g., date, location, preferences, and budget) to help us tailor our services.

    • Payment Information: If you purchase our services, we may collect payment details such as credit card information or bank account details, processed securely via a third-party payment processor.

  1. Information Automatically Collected:

    • Usage Data: We may collect data about how you interact with our website, such as pages visited, time spent, and referral URLs.

    • Device Information: We may gather information about your device (e.g., IP address, browser type) for security and analytics purposes.

  1. Information from Third Parties:

    • We may receive information about you from third-party partners (e.g., payment processors, social media platforms) in compliance with their respective privacy policies.

 

2. How We Use Your Information

We use your personal information to:

  1. Provide Services: Fulfill our event design and coordination services, communicate about your event, and manage your account.

  2. Process Payments: Handle billing transactions securely.

  3. Improve Our Offerings: Enhance our website, products, and customer experience based on feedback and analytics.

  4. Communicate With You: Respond to inquiries, send updates, and provide customer support.

  5. Marketing and Promotions: Send you news, updates, and promotional materials about our services, subject to your opt-out preferences.

 

3. Sharing and Disclosure of Information

We may share your information in the following scenarios:

  1. Service Providers: We may share information with vendors, contractors, or service providers who perform services on our behalf (e.g., payment processors, marketing partners).

  2. Business Transfers: If SBC merges with or is acquired by another company, your information may be transferred as part of the transaction.

  3. Legal Compliance: We may disclose your information if required by law, subpoena, or other legal process, or if we believe in good faith that such disclosure is necessary to protect our rights or the rights of others.

 

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze site traffic, enhance user experience, and deliver personalized content. You can control cookies through your browser settings, but disabling them may limit certain features of our website.

 

5. Data Retention and Security

  1. Retention: We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

  2. Security Measures: We use administrative, technical, and physical safeguards to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of data transmission over the internet or electronic storage is fully secure; we cannot guarantee absolute security.

 

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you.

  • Request corrections to your personal information.

  • Request deletion of your personal information.

  • Object to or restrict the processing of your personal information.

  • Withdraw consent to processing where consent was previously given.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below. We will respond to valid requests within the time period required by applicable law.

 

7. Children’s Privacy

Our services are not directed to individuals under the age of 13 (or the relevant minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps to remove such information from our systems.

 

8. Third-Party Links

Our website or communications may include links to third-party sites or services. This Privacy Policy does not apply to those third-party services, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

 

9. Updates to This Policy

We may revise this Privacy Policy periodically. The “Effective Date” at the top indicates when the latest changes were made. Any updates will be posted on our website, and continued use of our services after the revisions become effective indicates your acceptance of the updated policy.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

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SCB

Phone: 951-306-7430 

Email: info@socalcandybarevents.com

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